Comptech Repair llc, Mail In Computer Repair instructions:
Get connected with a Comptech Repair Professional fast and easy no matter where you live. In just 4 easy steps you will be on your way to having your PC/Device fixed remotely, the Comptech repair way, fast affordable and backed by our all computers fixed right policy.
Step 1: Click on one of the links below to setup a Comptech Mail In Repair Service.
Step 2: Ship your PC to us.
What to include:
If shipping a laptop PC, please include the AC charging adapter and the battery.
If shipping a gaming console please include all parts “preferably all together” and power cable with a controller “if possible”.
If shipping a desktop PC all we need is the tower “With all parts included”.
If you have any questions on what to include or what not to include feel free to contact us or ask about it in the “brief description box” while requesting a Comptech mail in repair service and we will respond to you promptly.
How to ship it:
To properly package your computer for shipping, use a sturdy cardboard box that is slightly larger than your computer, ensuring enough space to add ample padding like bubble wrap or packing peanuts on all sides; if you don’t have the original box, a plain cardboard box from a UPS Store or similar retailer will work just fine, and they can also assist with packing if needed, though doing it yourself will be more cost-effective.
Key points to remember:
Box size:
Choose a box that comfortably fits your computer with at least a few inches of padding space around it.
Padding material:
Utilize bubble wrap or packing peanuts to cushion the computer thoroughly.
No original box? No problem:
If you don’t have the original computer box, find a suitable cardboard box at a shipping supply store.
Consider professional packing:
While packing yourself is generally cheaper, a UPS Store or similar service can pack your computer for you if needed.
Packing steps:
Disconnect peripherals: Remove all cables and peripherals from your computer.
Wrap the computer: Generously wrap your computer with bubble wrap, covering all sides and corners.
Fill empty spaces: Place the wrapped computer in the box and fill any remaining space with additional bubble wrap or packing peanuts to prevent movement during transit.
Secure the box: Seal the box with packing tape, ensuring a tight fit.
Label clearly: Write “Fragile” and “This Side Up” on the box with a permanent marker.
Shipping insurance:
Please note that Comptech repair llc is not responsible for lost or damaged items during shipping. So always remember to ask your preferred shipper about shipping insurance for an extra piece of mind.
Where to ship it:
Ship your device to the following address:
Comptech Repair llc,
3364 Queen Anne Way
Colorado Springs, CO 80917
Once you fill out the “Request a Comptech Mail In Service” mailing instructions will be emailed to you.
Requesting a Comptech Repair Mail in Service or Setting up a Comptech Repair Mail In Service indicates your agreement with the terms and conditions stated in our Service Agreement policy.
Step 3: Diagnostics
Upon receipt of your device Comptech Repair llc will contact you with a conformation of receipt.
In most cases we will have a invoice emailed to you within 24 hours of receipt with a invoice number, price quote and estimated time for repair.
Comptech Repair llc, has a minimum non refundable diagnostics fee of 120.00$. If you choose to have us repair your device the diagnostics fee will cover the first hour of labor. If you decide to have no repairs done then the diagnostics fee will cover labor and return shipping.
Step 4: Repairs Performed
Once the repair is approved and the invoice has been signed the repair on your device will begin.
Typical repairs take on average 3 to 7 business days to complete. If your in a hurry no worry. Comptech repair can accommodate you with a rush order. Just mention you need it back asap while filing the “request Comptech Mail In Repair Service” and we’ll do our best to have the repair completed within 1-3 business days ” Although we always try our best to meet turn around times, they can not always be guaranteed. Additional fees are applied to rush orders “
After payment is received and confirmed we ship the like new device back to you! fully repaired and operational the Comptech Repair way, fast, affordable and backed by our ACFR policy.